WE’LL GUIDE YOU THROUGH THIS

Claims Consultants and Advocates for policyholders in Ontario, for all property claims

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We are here as your trusted representatives to ensure your success throughout every step of your insurance claim journey.

DOES THIS SOUND FAMILIAR?

How you got here

You made a decision to protect your property by selecting an insurance company.

While price may have influenced your decision, the handling of the property insurance claim will reveal whether you made the right decision.

You have now suffered a property loss and must engage with your insurance company, dealing with either a company adjuster, independent adjuster or directly with a preferred contractor to assess your property’s damages.

In the beginning, you trusted that your insurance company wanted to “do the right thing” and would focus on your best interests.

You soon realized that your trust was misguided, as your insurance company was focused only on their best interests, not yours.

Have you experienced this?

If you experienced one or more of the following when trying to resolve your claim, it is time to get some help.

  • Your property damages are extensive and caused significant disruption in your life or business
  • Your policy rights weren’t clearly explained to you by your insurance company
  • You can’t communicate with your adjuster or there is a communication breakdown with your insurance company
  • Your insurance company is showing a lack of respect or empathy
  • You feel pressured to accept the insurance company’s preferred contractors or engineers to do the repairs
  • There is a disagreement on the extent of or amount of damages to your property.
  • Your property claim has been denied or subject to exclusions or other unreasonable limits
  • They’ve told you that your claim is under investigation or has been referred to their SIU, making you sign a Non Waiver or sending you a Reservation of Rights letter with a blank Proof of Loss

If you answered "Yes" to any of the above experiences, then contact Polaris Advocates

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IT'S TIME TO HIRE A PUBLIC ADJUSTER

A public adjuster is a provincially licensed insurance professional that advocates solely on behalf of the policyholder during the property insurance claims process.

Some of the benefits when hiring a Polaris Advocates public adjuster:

Understanding your situation and advocating solely on your behalf.
Protecting your rights with our extensive property claims experience and skills.
Procuring a faster resolution of your claim.
Ensuring the maximum claim settlement that you are entitled to.

SOME OF THE PROPERTY CLAIMS WE HANDLE

Fire-Icon-4

Fire, Smoke, Explosion

Tornado-Icon-4

Windstorm, Hail, Tornado

Flood-Icon-4

Water, Flood, Sewer

Crime-Icon-4

Crime, Vandalism, Theft

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OUR PROCESS

1.

REVIEW

Polaris secures and reviews all aspects of the insurance contract, your insurance policy, including all of the conditions, endorsements, exclusions, and limitations to determine your maximum settlement entitlement.

2.

QUANTIFY

Polaris and their network of experts quantify your damages in the speciality areas your loss requires, in order to defeat an insurance company’s initial settlement offers.

3.

PREPARE & PRESENT

In accordance with the law and the claims industry processes, polaris prepares and documents your claim for proper submission to the insurers.

4.

SETTLEMENT

Polaris uses decades of insurance claims expertise along with professionalism, integrity, and knowledge to secure outstanding claims settlements and awards.

Kind Words from our clients

Mark

A few years ago I had a cottage that suffered a fire and even after the insurance fixed everything, it always smelled like smoke. When my barn caught fire and the insurance company said they couldn’t smell anything, I knew they were going to give me a hard time. I called a Public Adjuster. Thank God I did. Susan at Polaris Advocates was able to help me avoid a co-insurance penalty and get me a huge settlement for my damaged crop and more than enough money to replace my barn.”

Judith

Polaris Advocates really care about their clients. With their experience in the insurance industry, they are extremely knowledgeable with regard to all the laws that govern the insurance industry. The best part about having dealt with Susan is that she explains your options every step of the way. Susan is great with confrontation and holds her ground when up against your insurance company. Even after she’s helped you win your battle with the insurance company, she guides you to collect all the money they owe you. Anytime I have a problem with my insurance, I want Susan on my team!

Jessica

My parents are dealing with a major fire at their home and are so stressed out by how the insurance has treated them. For almost a year, they didn’t pay us anything and kept saying they were investigating. We hired the best Public Adjusters and Susan has been like an angel to my family. She is kind and knowledgeable and keeps us informed of everything along the way. We have already received so much more money than we would have ever gotten, and she is still going after them for more so we can rebuild our home. I wish more people knew about Polaris Advocates and the excellence they provide, but I guess insurance companies probably don’t want to tell their clients that! Thank goodness we found her.

Dr. F. A.

I am a medical professional and pay a lot of money for my house insurance. For many months, my insurance company refused my claim because they thought my son set the fire. He is autistic. They demanded an Examination under Oath. Polaris Advocates fought hard with the insurance company. Because of them, they overturned the insurance companies position and so far, I’ve received almost $2 million in settlement payments and I haven’t even started building yet. Polaris Advocates are the best.

CONTACT POLARIS ADVOCATES – GREATER SETTLEMENTS. LESS STRESS.

Your path to reaching a fair and reasonable settlement for your insurance claim begins with you taking a couple of minutes to complete the contact form here. We will reach out to you to answer any questions you may have about the entire process and from there you can make an informed decision whether Polaris Advocates can help you.

We are here to help and work with clients across all of Ontario. Fill out the form and let’s talk!